January 2016 swim class start dates
The start dates for January have been slightly delayed due to pool maintenance being carried out in early January.
|
Saturday
9th January |
Sunday
10th January |
Tuesday
12th January |
Friday
15th January |
Changes happening in early 2016
We are moving with the times
In order to manage the school more efficiently we will be introducing a computer system in the New Year. Swimmers with us in January will receive an email over the Christmas period from the system that will thank you for booking with Dolphins and will invite you to login to our ‘Home Portal’. This will also contain confirmation of your class date and time.
Tip: This email will come from swim@lichfielddolphins.co.uk so please look out for this as it may go into your spam bin!
What is the home portal?
The Home Portal will be the administration centre for the school and its swimmers. After logging in you will be able to:
What else is changing
Commencing in January 2016 you will pay for lessons in 8 week blocks. The concept of the 'term' will disappear and you will simply renew for 8 lessons at a time. The system will automatically remind you via email and text when payment for your next block is due. You simply login to the Home Portal and pay securely using the system.
Tip: We realise that you will have paid for a ten week block so you will be reminded at week seven that a payment is due.
Can I still pay by another payment method?
We will stop taking credit card payments at the pool from January. You will however, still be able to pay by cash and cheque at the pool. PayPal and BACS will still be accepted but will be phased out later in 2016 as the system will soon allow you to set up a Direct Debit for a recurring bank payment. You will be in control of this of course and will be able to stop it at any time. We will let you know when this comes online later in 2016.
Tip: We will stop taking credit card payments at the pool from January.
Will I have to pay more for lessons to cover the cost?
The use of the system is free of charge. Lesson prices will remain the same and there will be no additional costs payable by you.
Paper to Tablet
Our paper registers will be replaced with tablets. Teachers will record observations and progress which will be fed into the main system so you can see exactly how each swimmer is progressing.
What else is still available?
Lichfield Dolphins will still be offering the extras that you tell us that you like. You will still be able to:
More questions?
If you have any questions or concerns, or need help logging in or using the system, please contact us in the usual way.
In order to manage the school more efficiently we will be introducing a computer system in the New Year. Swimmers with us in January will receive an email over the Christmas period from the system that will thank you for booking with Dolphins and will invite you to login to our ‘Home Portal’. This will also contain confirmation of your class date and time.
Tip: This email will come from swim@lichfielddolphins.co.uk so please look out for this as it may go into your spam bin!
What is the home portal?
The Home Portal will be the administration centre for the school and its swimmers. After logging in you will be able to:
- Manage and view swimmer details
- View swimmer class and stage
- View how far away swimmers are from receiving their next award
- Securely pay for lessons.
What else is changing
Commencing in January 2016 you will pay for lessons in 8 week blocks. The concept of the 'term' will disappear and you will simply renew for 8 lessons at a time. The system will automatically remind you via email and text when payment for your next block is due. You simply login to the Home Portal and pay securely using the system.
Tip: We realise that you will have paid for a ten week block so you will be reminded at week seven that a payment is due.
Can I still pay by another payment method?
We will stop taking credit card payments at the pool from January. You will however, still be able to pay by cash and cheque at the pool. PayPal and BACS will still be accepted but will be phased out later in 2016 as the system will soon allow you to set up a Direct Debit for a recurring bank payment. You will be in control of this of course and will be able to stop it at any time. We will let you know when this comes online later in 2016.
Tip: We will stop taking credit card payments at the pool from January.
Will I have to pay more for lessons to cover the cost?
The use of the system is free of charge. Lesson prices will remain the same and there will be no additional costs payable by you.
Paper to Tablet
Our paper registers will be replaced with tablets. Teachers will record observations and progress which will be fed into the main system so you can see exactly how each swimmer is progressing.
What else is still available?
Lichfield Dolphins will still be offering the extras that you tell us that you like. You will still be able to:
- Ask for catch up lesson (must be requested no earlier than 48 hours before the replacement lesson)
- Ask for feedback via the website (Resources on the menu)
- Move request (Resources on the menu)
- Continual assessment and progress to next class as soon as the swimmer is ready, no waiting for an assessment day
- Intense lessons (at additional cost)
- Certificates and badges at no charge
More questions?
If you have any questions or concerns, or need help logging in or using the system, please contact us in the usual way.
